Jyothiswaroop Boggavarapu

Senior Salesforce OmniStudio Developer
bjyothiswaroop7@gmail.com
Virginia Beach, VA
linkedin.com/in/jyothiswaroop25/
trailblazer.me/id/jyothiswaroop25

Professional Summary

Experienced Salesforce Developer with a track record of designing and implementing custom solutions that enhance business processes and drive user adoption. Specialized in Apex development, Lightning Web Components, and integration solutions.

Skills

Business Analysis Skills: Requirements Gathering, Process Mapping, User Stories, Use Cases
CI/CD & Version Control Skills: Git, SVN, Jenkins
Clouds Skills: Sales Cloud, Service Cloud, Health Cloud
ETL Tools Skills: Salesforce Data Loader, Salesforce-to-Salesforce, Apex Explorer, Informatica, Work Bench
Integration Skills: REST APIs, SOAP APIs
Methodologies Skills: Agile, Waterfall
Omnistudio Skills: Omniscripts, DataRaptors, Flex Cards, Integration Procedures
Programming Languages Skills: Apex, Python, C/C++, Java, J2EE, HTML, XML, CSS, PHP, R Programming
Salesforce Technologies Skills: Salesforce.com, Force.com, Lightning Web Components, Lightning Components (Aura Components), CPQ, Apttus, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visualforce Pages/Components, Apex Web Services, Workflow and Approvals, Dashboard
Test Skills: Requirements Gathering, SVN, Health Cloud, PostgreSQL, Apex Explorer, PHP, R Programming
Web Development Skills: HTML5, CSS3, JavaScript, AJAX, jQuery, Bootstrap, AngularJS, JSON, Node.js

Education

Masters in Data Analytics
Jan 2026 - Present
Indiana Wesleyan University, Forney, Tx
Masters in Computer Science
Aug 2021 - Dec 2022
University of North Texas, Denton, TX
Bachelor of Science in Computer Science
Aug 2016 - Sep 2020
SCSVMV University, Kanchipuram, TN, India

Work Experience

Sentara Health (Senior Salesforce Omnistudio Developer)
Feb 2025 - Present
  • Implemented custom queries for EvolveNXT platform, enabling real-time data synchronization between Medicare systems and Salesforce, supporting over 10,000 daily transactions
  • Developed and optimized complex SOQL queries for data retrieval and manipulation, improving system performance by 40% and reducing query execution time for critical healthcare data operations
  • Executed comprehensive data loading operations for QNXT system, managing large-scale patient and claims data migration with 99.5% accuracy rate, ensuring seamless integration between legacy systems and Salesforce platform
  • Designed and built comprehensive OmniStudio components for broker onboarding, Medicare quote flow, and recertification processes
  • Developed custom Lightning Web Components for specialized Medicare workflows and reporting dashboards used by 200+ internal users daily
  • Created Medicare-specific data models for member enrollment, plan benefits, and provider networks, ensuring HIPAA compliance and CMS reporting requirements
Aetna (Salesforce Developer)
Jan 2024 - Jan 2025
  • Created automated business workflows using process builder and Flow Builder, implemented knowledge base systems, and developed custom lightning pages and email automation systems to improve operational efficiency and user experience.
  • Performed large-scale data migration and integration using multiple tools (Import Wizard, Dataloader.io, Workbench, Apex Data Loader) and developed data-driven visualizations using Lightning Reports, APEX, Chart.js, and D3.js while maintaining SOQL/SOSL queries within Governor Limits.
  • Implemented comprehensive security frameworks including HIPAA-compliant record sharing rules, role hierarchies, custom security settings, and Field Service Lightning territory management with proper access controls to ensure regulatory compliance and data protection.
  • Designed and implemented complex OmniStudio solutions including OmniScripts for patient intake processes, FlexCards for dynamic patient information display, Integration Procedures using DataRaptors for healthcare system integration, and Document Generation templates for automated healthcare correspondence.
  • Worked as a Salesforce developer and administrator implementing end-to-end solutions using Salesforce.com, Force.com, Apex Classes, triggers, Visualforce, and Lightning Web Components (both Aura and LWC), while configuring custom objects, fields, validation rules, and workflow rules to meet healthcare business requirements.
Conduent (Salesforce Developer)
Mar 2023 - Dec 2023
  • Developed custom Lightning Web Components (LWC), Aura components, and Apex triggers with batch classes and asynchronous methods (Future, Queueable, Schedulable) for large-scale data processing, maintaining bulkification and error handling within governor limits while achieving 85% code coverage.
  • Implemented comprehensive Sales Cloud and Service Cloud solutions with lead assignment rules, opportunity tracking, automated case routing, and performance dashboards, improving lead conversion rates and reducing page load times through optimized Lightning components.
  • Built end-to-end OmniStudio solutions using OmniScripts, Integration Procedures, FlexCards, and DataRaptor transformations for customer onboarding workflows, document generation, and complex data integration scenarios with multi-object relationships and real-time external system validation.
  • Developed robust REST API integrations between Salesforce and external systems with custom authentication, retry mechanisms, secure data transmission protocols, and comprehensive error handling for seamless data flow and system interoperability.
  • Implemented comprehensive security models using profiles, permission sets, sharing rules with field-level and record-level access controls, while creating automated workflows through Service Cloud console macros, quick actions, and role-based dynamic Lightning page layouts for enhanced organizational efficiency.
Mobius Knowledge Services (Software Engineer)
Jan 2018 - Jul 2021
  • Followed Agile software development methodology with paired programming, test-driven development, and Scrum practices, while developing comprehensive unit test cases using JUnit, implementing Log4j for debugging, and building applications with Maven for automated build management.
  • Created custom Docker container images with tagging and deployment workflows, managed version control using SVN for multiple corporate applications, and developed complex SQL statements, stored procedures, and PL/SQL using Oracle SQL Developer.
  • Designed and implemented responsive user interfaces using HTML, CSS, JavaScript, jQuery, JSON, and AJAX for dynamic data manipulation from APIs, enhancing user experience and application functionality.
  • Developed REST services using JBoss REST-Easy, Mule ESB for enterprise integration, and implemented business process management with JBoss Drool and JBPM on JBoss EAP 6 platform for scalable enterprise solutions.
  • Enterprise Architecture & Framework Implementation "Designed SOA-compliant multi-tenant architecture using Spring MVC framework (Spring Core, DAO, Spring ORM, Spring Web MVC), Hibernate ORM for database connectivity, and implemented design patterns (Singleton, Factory, DAO) based on application requirements.

Certifications

Salesforce Certified Administrator
Salesforce Certified Sales Cloud Consultant
Salesforce Certified Service Cloud Consultant
Salesforce Certified Platform Developer I
Salesforce Certified AI Associate
Salesforce Certified Omnistudio Developer
Salesforce Certified AgentForce Specialist
Salesforce Certified Omnistudio Consultant